E-MAIL
Our E-mail Response Team (Send Email Now) is
available to respond to your Emails 7 days a Week, 9AM to 8PM PST.
PHONE
Our Phone Response team is available 5 days a week, 8AM TO 5PM PST. Due
to the Large Number of Lengthy calls, you may reach our answering service,
Please leave a message and we will call you back as soon as one of our
representatives is available. Due to the nature of a Web based Business;
Email almost always elicits a faster response.
Domestic US phone number: 1+949-218-3958
Head Office
MakeupCreations.com
32 Longfield Lane
Ladera Ranch, Ca 92694
USA
Order Processing
We normally process orders within 2 business days of receipt. Orders
received on Saturday and Sunday will be processed the following Monday. All
Holidays are observed. Your Orders will Be billed when shipped.
International Orders
Orders shipped to Canada: Shipping fees for orders going into Canada DO NOT include any Duties, Taxes or Brokerage fees that could apply. We cannot Pre Determine these fees, If any.
At this time we cannot accept orders outside of the U.S. and Canada.
Payment Options
We accept American Express, Visa and MasterCard only.
WARRANTY
Our products come with a warranty against factory defects for a period of one year from date of purchase from MakeupCreations. MakeupCreations will not be responsible for damage resulting from the customer's negligence or abuse, or for damage caused by aggressive or other improper handling by airport personnel.
RETURN POLICY
All returns cannot be accepted without a Return Authorization Number. Please
Contact Us
to receive your Return Authorization number.
Items Purchased with A Free Gift, MUST be returned along with free gift item, or Free gift Promotional price will be charged accordingly.
Unused, Make-up cases, Makeup brushes and Lip Palettes may be returned for a refund of the purchase price WITHIN 10 DAYS after the your order has been delivered. NO EXCEPTIONS! Items must be returned in original box and original SELLABLE condition.
Lighted Pro Makeup Stations are not Returnable. Please review your order and Dimensions Carefully. No exceptions.
Have something to say? We would love to hear from you!
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